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The new station concourse at King's Cross opens 19 March 2012

07 February 2012

The opening will mark a major milestone in the redevelopment of the station. Started in 2007, it will be fully completed by the end of 2013 once we’ve removed the 1970s extension and canopy at the front of the station and created a new 7,000m2 public square.


The striking new concourse will offer more space, better facilities and an improved range of shopping and food and drink outlets.

A blend of old and new architecture

Ian Fry, our King's Cross programme director, said: "On the outside passengers have seen King's Cross station transforming before their eyes for the last five years. We have been working hard behind the scenes to create a blend of old and new architecture with a strong mix of facilities worthy of the new-look station.

“Research tells us that passengers consistently rate high-quality facilities alongside convenient retail and catering as important station priorities. The new concourse at King’s Cross is designed to provide those facilities which will make journeys easier for passengers as well as appealing to those who like to combine their travel with a bit of shopping, eating or drinking.”

Easing congestion

The new concourse will transform the way passengers use King’s Cross. Congestion at the station will be significantly reduced by new walking routes based on an innovative method of pedestrian modelling we undertook during the design phase of the project. A new one-way system will direct passengers to enter the station via the new concourse, and exit via the existing concourse at the bottom of the platforms, allowing better connections to other forms of public transport at both ends of the journey.

High street brands coming to King's Cross station

Some of the high street brands opening in the new concourse will be appearing in a British station for the first time.


  • Accessorize
  • American Apparel*
  • Boots
  • Hotel Chocolat
  • ICE
  • Kiehl’s*
  • Oliver Bonas
  • Paperchase
  • T M Lewin
  • W H Smith
  • Watermark*

Eating and drinking

  • Benito’s Hat*
  • Caffe Nero
  • Fullers*
  • Giraffe*
  • Leon*
  • Marks and Spencer Simply Food
  • Pasty Shop
  • Pret A Manger
  • Prezzo*
  • Starbucks
  • Upper Crust
  • Wasabi
  • Yalla Yalla*

* New retailers to a station in Britain

About King’s Cross redevelopment

In 2007, construction work started to transform King’s Cross station into a world-class transport hub, with better connections to St Pancras International and London Underground, increased capacity for additional trains and improved facilities.

  • The centre-piece of the redevelopment is a striking new concourse on the west side of the station which will include a larger ticket office, a new shopping experience, waiting areas, a wider range of food and drink outlets and more modern facilities. The new concourse will be completed in March 2012
  • Following the London 2012 Olympic and Paralympic Games, work will start to create a new piazza in front of the station. To make way for this new public space (which will be larger than Leicester Square) the current concourse will be demolished revealing for the first time in decades the Grade I listed Victorian façade which has been fully restored to its former glory
  • The station’s rebirth is a major milestone in our plan for improving transport across London

Read more about King’s Cross redevelopment. 

Computer generated image of the proposed King's Cross station Western concourse shops