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  • Ethics

    What are business ethics?

  • Business ethics are the set of standards that guide everybody in our company and those doing business on our behalf to ensure we all work in an open and honest way. Sometimes we have to make difficult decisions which is why we have a Code of Business Ethics based on the Nolan Principles. Standing alongside our company behaviours – collaborative, challenging, accountable and customer driven - the Code helps us to make the right decisions

    We have underpinning policies that sit alongside our Code, all can be found on the right hand side of this page.

    Nolan Principles

    The Seven Principles of Public Life, known as the Nolan Principles, were defined by the Committee for Standards in Public Life and at Network Rail we are committed to incorporating these principles into the way that we work: Honesty, Integrity, Accountability, Openness, Selflessness, Objectivity & Leadership.

    Speaking Out

    Speak Out is our confidential reporting service run on our behalf by an independent company. You can use the service to raise concerns about behaviour that might go against our business ethics.

    This service is available 24 hours a day, 365 days a year.

    You can access Speak Out by calling 0808 143 0100 or online at

    Every report is treated in the strictest confidence and you can remain anonymous if you wish. As long as you have raised your concern honestly, Network Rail will protect you from retaliation. For more information see our Speak Out policy.

    Public Concern at Work – First 100 Campaign

    In March of this year Public Concern at Work launched the First 100 Campaign and began appealing to organisations across all sectors to sign up to the principles of a statutory code of practise on whistleblowing.

    We are proud to be one of the first 100 signatories to sign up to the Code. For more information visit

    How are we doing?

    We are always striving to get better so we monitor our progress by tracking a number of key performance indicators. A few of these are

    • Volume of corporate hospitality submissions on our internal iEthics register. These figures include hospitality that has been declined, offered and accepted by Network Rail
    • Type of Speak Out Case and reporting channel
    • Internal survey results 
    • View our full report

    If you have any questions regarding the information on this page please get in touch with us at